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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Took two and very satisfied!!!! Take the Russian 42 sits well s
Costume fire is simple! For the spring is very chic. It was possible to order a little more, a little small. Happy with the purchase
Great suit. I order the second one. Very good quality, patterns.
Excellent sat down, excellent stitched, high-quality synthetics, looks beautiful, jacket straight fire like me
Very beutiful and lovely product
I order a second time. White is a little more than gray, but not critical. Shipping 1,5 months
The quality of tailoring is good, only the costume rubs and bare synthetics. On og104 about 100 waist 80 in butt XL. We have to lose weight.
Quality is good at 48 size fit perfectly, height, weight-163; 70
The costume, the color of the street City, do not shine, at 98-80-100 duzha yakraz, Mabuti, trohi I cross the Hudson to the pijak. In the rubble rubber. Delivery 3.
Very thin, translucent. and so normal, its money is worth it.
Um
I really love the colors
Same as in the photo
Wow!!! The suit is great! The material is certainly not what I expected, but cool. The top is a bit too big at the waist a little too small but not scary... I really like it. Thank you. I did not communicate with the producer.
It's very beautiful the set the fabric is cute I tried it but not yet given use I also arrive quick
On the parameters 80/67/94 the growth of 164 villages is excellent. Pants are not tight, as it should, a jacket on the shoulders. It remains to smooth. Jacket with lining. Pants are straight, slightly too big in the belt, wide enough, I'll try to make arrows.
This mega cool suit just fire take will not regret my parameters hips 90 waist 64 height 163 sat perfectly weight 49 I'll take more!!!!!
Like OK, but a little too small
A good suit, only very thin, the buttons are very cheap, changed. The pants were sewn to the bottom, it is not appropriate to expand.
Long shipment-payment 29.11, shipment from China 20.12, the post in Moscow order was only 17.01. The quality of the fabric is synthetic below the average. The pattern and sewing are satisfactory, the seams are quality, the suit sat well. On the parameters 90/70/93 the height of 165 cm ordered the size of S, the trousers are quite a little too small in volume, but the matter of taste-I love a little freer, the length is perfect. On the jacket will have to rearrange the button. In general, the suit liked, there were no inflated expectations.
On about 102 freely. Even slipped off the waist pants.
The costume was about two months old, but it's worth it! I ordered L for 48, white, just a bomb! Sat perfectly, on my 165 pants generally Super. Recommend!!!
The goods came for a month. Description corresponds. size L on our 46 size.
Came in less than 2 weeks. I really liked the suit. At my height of 162, the pants turned out not long and not short.
The color is a little different. Synthetics, electrified horror simply. The size is the same. Who has a big chest, under the breast is going to the accordion, if buttoned on the top button. Delivered quickly