We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Haven’t tried on the boat yet, but looks good
Still not utiluzei as, but seems to be of good quality.
Shipping two weeks, packing in normal package, all whole
Made qualitatively, in the case has not yet checked.
Product exactly as described, shipped quickly.
Super fast within. Have him yet from trying. But see there super nice looking
Received the product on time and in perfect condition. Now just browse .........
Received quite quickly. Now I have to try it.
Everything is clear!!! Fast delivery, but not yet received, did not check, check later and then add feedback! The store is well done, i recommend! !! For tip finger up! The seams are stitched smoothly. Qualitatively, there are no protruding threads! Even on the case. There are laces-like from paracord, there are no carabiners. Inside the spring strip (not wire) is parted. I took for sap boards, but the board is still on the way. Goes on camels on the silk road :( The sail caught the wind and flew. Thanks to the seller for the fast shipping and quality goods. Thank you all! Excellent purchases, good luck in business! Ps deploy is not a problem, the question of how to collapse without disappointments and gaps. Type in yatup "how to roll the reflector and background".
I haven't tried it yet, it looks strong and tough.
Everything ok!!. Thank you!!!.
Looks good, came quickly. The council before fully unpack it, remember how it was folded. I 've suffered a long time to put it back in his purse
Up to two weeks in the western part of ukraine, of the minuses ordered two one requested red, came both orange. And so everything is clear, the purchase justified itself) good luck sometimes it is worth ordering separately or already asking directly from the store for nuances))
Very fast shipping, sail good
Very good product. Works with winds 2-4 b.
shipping was extremely fast, it works as described but the wind has to be constant and not just a breeze
Quickly delivered, well done!
Got it. It's okay. As in work, i do not know. Check it out!
But, ropes too short...
Received quickly, thanks to the store, i can try it only in the summer, it's already cold :)