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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great! Super easy to make the earring without making strength. And it hurts nothing! I recommend it, it still takes time to get there, but it's okay.
Everything came on time, ordered a friend and I hope everything with her will be good
I haven't opened it yet but just for the price and have 4 come, I recommend, when I use it, I'll get another comment.
quick shipping. kits are sealed and sterilized. look great. I'll post more feedback once I use them
Arrived quickly, as described, I found it a little small in size. But perfect, when I prove it I say such van.
Came very quickly, thank you very much to the store, all whole, after use, i will add a review!!! I advise everyone!!!!!!!!!
It came with the 4 promised piercing kits. I had a lot of difficulty trying to pierce with them, the earrings didn't want to go through my ears and got stuck halfway on some, and then wouldn't go through the backs. You have to have a lot of force to get them through because you have to break the plastic, get through the lobe, then get through the earring back and the backing piece of plastic. But the earrings look good and I hope they'll heal okay. I just pierced them today so I might come back with an update.
Well, the complexion's cracked.
Perfect. I already punch you and the earring for over 4 weeks, and no infections or proble anymore. Everything is perfect. I did it myself, no help from anyone. First of all, for lack of information and indications i'm stuck in my ear. Because i didn't know to remove in protective plastic at the bottom of the piece. That should be clearly stated by the manufacturer. But, people like me who have never used these models, we may have complications and infections in your later. Except this manuality point, all perfect. Cheap and good quality. Compared to what it's worth at the pharmacy, buy from here without hesitation. No pharmacies. That they're con men. One thing worth 0,50 € on the market for 26 €. It's a shame in spain.
Arrived well packaged. It remains only to test
Lovely
They 've arrived in a week, they come 4 and each brings an alcohol wipe, i haven't tried them yet but they don't look bad
To be shipped from spain, it took quite a while to arrive. It's not that simple to drill the ear, pq the apparatus is somewhat fragile, and a bent earring came. But for that price you can't ask for much.
Packed individually and stylized. All very correct, lack to prove
came quickly, all safely packed and with sanitizing pads.
Arrived super fast
Excellent product and very well packed, i arrive before allotted time
شكراً
It's 4 “guns to use and pull, i think. I haven't opened them yet. Looks like they come in a bag, with an envelope with alcohol. I'll use crystal better. Cusndo prove it, i count it
All as in the description, it came in the whole, delivery month, the track was not tracked.
It doesn't hurt. They come with disinfectant wipes. I recommend the store. This is the second time i 've bought him is your product. Tested on me and my daughter.
Package arrived ok, everything is ok
All OK recommend
Great! What an invention! It doesn't hurt at all. I 've been with the two earrings for 3 days and it hasn't infected me, nor have i been given an allergic reaction. The product is a 10.
The order went to Ukraine exactly a month, the description corresponds. Thank you store!!!!!