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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Платье супер!!! Всем рекомендую продавца!!! Шло правда долго)
Pretty dress. But a little bit transparent.
leuk :-)
El color marrón no es exactamente igual, pero es bonito como marron chocolate, es finito
Arrived very fast, size M perfect for S, same color, same model, transparent more than it looks in the photo, the fabric is very nice and nice.
The dress is cool, looks good, only the fabric is Frank synthetics
top
Perfect, size M measured 1,6 weight 72kg
On the Russian 48-50 took XL-perfect village. At the height of 17-to the ankle.
With parameters 86-72-92 took M, it turned out to be too big in the shoulders, it was necessary to take a smaller size. At a height of 162 cm was almost in the floor in height, I had to shorten by 25 cm. In general, a light summer dress, electrified, but not critical, slightly shines through, but not much. The style is cute, well suited for summer rest. Quite possible to take.
Normal dress. Delivery is long.
Good przewiewny material similar to Georgette
Pretty dress but big size
Very fast delivery
Beautiful! Perfect fit in the body! And good fabric
Just like in the photo, the only thing that's transparent
Even though I wanted the dress to sit freely, I ordered a larger size, the dress was still silent. The fabric is not the same as in the photo, thin chiffon
Very large sleeve armhole. We'll have to suture. And the waist turned out under the chest.
All as in the photo. Excellent thin summer dress)
The fabric is good and size I also like it very much
Great dress, length perfect (I have 165 cm tall), size correct. I am glad and sincerely recommend.
It's not MIDI, it's long, the fabric pretty bad.
Very bad fabric. Not recommend
Well, what to say so then took with the child to walk that would be convenient, not quite like a picture, the color is faded, shines through you need light underwear or lining to sew, sticks to the body well, this antistatic will fix, to Pat carefully still it is necessary and then crumpled all, thought satin type will be an no, thanks)
5➕➕➕➕➕➕➕