We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well packed, nothing spilled. Liquid a lot. Moisturize.
Fast shipping ! I haven’t try them yet
The mask is super, I advise unequivocally.
Unfortunately the goods did not come. The store returned the money. For honesty 5 stars
Packing at 100%. nothing flowed! not yet used.
Fast shipping, smell is not very
Delivery at speed to Latvia is average, half a month. But the product is excellent that you can wait a little. Excellent packaging, everything is whole. Shelf life is excellent. In the set there is a blade for convenience. Applied easily, the first couple of minutes, it was necessary to correct the cotton pad, as very wet and slightly moved. Working. Thank you and I recommend it to everyone.
Everything is super fast! Good quality product!
The goods went very long, communication with the store is the same
It came very quickly, less than two weeks before Peter. Packed not very much, the box was wrinkled, took a gift, so it's insulting. The store is good, recommend
The goods went for a long time .. + the track was not tracked, the goods were thrown in the mailbox.
Everything is fine, the order is satisfied
Good patches! A lot of liquid in the jar! Wrinkles certainly do not smooth, but the bags under the eyes are removed, after 20 minutes of wearing! Store in the refrigerator, the toggle effect will be much better!
Everything is fine, sealed well, not anything flowed out
Great patches! Fast delivery, pleasant smell, visible effect.
Patches came well packed. Nothing leaked, the box is fine. In the case until I felt the effect.
After 3 use circles under the eyes became smaller, code more moistened
Little problem but the store give me the money back and its very friendly. Thanks
Order arrived in 45 days. Excellent packaging. I'm using the product.
I take 2 times already. Everything is fine. Thanks to the store. I recommend
Arrived well packed