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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Excellent Product
Eyelashes too straight, no bending
Haven't used. Box in which the product was damaged. Happy was the product itself still get very.
Excellent Product!! THE store recommend
i love this stuff! took about 3.5 weeks to come but the quality is outstanding. i'm glad i ordered this and will only order this when i need more!
Eye lashes are extremely LONG to long for me but everything looks good.
Fast shipment goods meets expectations store recommended
Super
It took 33 days to Spain. For now happy, in the hand it hits well, the eye looks good and sticks the half tab although it is a little flat when prepared to stick to the side and not the eyelid. Happy with the product. I haven't tried her eyelashes. It is removed with micellar water perfectly.
Great blazing fast!!!
Very good quality. I like it.
Just as described.The magnetic mechanism holds the lashes on pretty strong.
Packing store bad goods arrive in terrible form box
Much prettier and cheaper than a famous brand
I put on without makeup, just tried, good, hold tight, heavy, on the day i will not wear it, but put out .... you can show off, it looks good, irritation from eyeliner was not, washed off with spools, in general, i liked✌Easy .... eyeliner smeared, dried 5 min. And attached, immediately glued, all exactly girls take, for the evening to walk beauty, buy another smaller
Shipping about two weeks to the mailbox. Magnetizes well if you adapt. My straight eyelashes should initially curl with a curler and glue with false eyelashes with a small amount of mascara. On the holiday it is possible to paste. In everyday life, i will not wear exactly-sculpt morally.
Thank you is super fast delivery Super packed. Many Thanks
A little big! They're beautiful but i want some more girls!
Excellent product and good quality. Arrived in a month. Supplier super attentive.
just as described the box has arrived a bit crushed
Very good quality fits very well
Eyeliner is very good, lasts long. Dont know about lashes... It doesnt feel that they stick well...