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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Dress just super very much
The dress did not come. Insulting to tears (money returned automatically
Dress excellent take will not regret p 46 ideally village you can add a red belt and a bag in general fire came for 20 days quickly material nice synthetics took on reviews and everything is written right almost all height 160
Thin, but I like
Did not fit the size. The size does not match the data. Quality is good.
Wrealy beutyfull
Dress cool and good size, polyester material but is OK. Well sewn, of course pictures are more beautiful but for this price is OK
Beautiful dress, am in love
Like, only the strip tie waist very little you can not make a loop
It's okay. I like it
Very satisfied with the dress. The quality of the fabric is exactly at its price, but does not shine through, there are no pleasant sensations! On the parameters of height 168, 89/62/92 took the size of M-I approached! The size grid corresponds, but went a long time. I like it, I will wear it-only not with this belt)))
48, took XL, everything came up, thank you. synthetic fabric, for such money is excellent.
Not bad for this price, slightly crooked sewn strap for lacing on the chest, but it's almost imperceptible
Beautiful summer dress, the quality corresponds to the price. It came quickly, despite the fact that the parcel was normal and was not tracked.
The dress corresponds to the description. Slightly upset the quality of tailoring, but it corresponds to the price. A little finished and order. I'll wear it. The dress was not tracked, it came to the post office with a simple package.
Its a beatyfill thank you
Not bad, in the picture peas are metally highlighted Photoshop, in real life just white peas, run beautiful still did not regret take
this dress is waw just gorgeous thank you
Beautiful, I received it faster than the spodziewałam. Recommend :-) :-) :-)
10++++++
174 cm, 80 kg, 102-78-110 is perfectly matched
its same with the pic but my expectation was too high....anyway its good if you wear it as an inner with sweater..
The dress did not receive. The money was returned.
THE dress is beautiful, only the fabric is a little weak.
In the photo on the neck are visible ruches. They're not in the original. The skirt is not cool, not as in the photo. Just a straight dress. And the rest of the dress looks good. On the growth of 167, OG 102, OT 72, OB 100 Took XL. The village is perfect.