removed-by-ememei
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very nice.
Convenient application, very like
The cream is wonderful and the decoration is very beautiful! Suitable for both yourself and for a gift!
The cream is pretty on the face well, does not pinch the skin.
The castle was more than two cities. The store on the pitannya does not open. If the whole term was zachist, she called the list. Through the kielka dniev priyshov goods. The stitch is closed. Boxes of Buli do not blow ale all the same. The cream has its own smell, ale is also fat and sticky. It's not exactly on Lito! Allergic reactions are not vikilikav. Sell ham, I will not be more than that!
Ordered face cream one Spring Snail Cream with snail filter. The item was well packed. The cream was in a cardboard box, where the shelf life is specified. Jar-60g., the lid is unscrewed, under it there is a protective membrane. Cream based on snail mucus consists of two phases-transparent collagen gel and snail cream in the form of a spiral. Before use, both fractions are mixed with a special spatula, which is supplied in the kit. The cream has a thin, barely perceptible pleasant aroma. Cream based on snail mucus stimulates metabolism in the skin, reduces dark spots, intensively smoothes fine wrinkles. The skin becomes tender, elastic and elastic. Ingredients: Water, glycerin, mucin snail, marigold extract, cane sugar extract, hyaluronic acid, seaweed extract, trehalose, amino acids. The cream is applied to clean skin, before applying makeup and before bedtime. It is recommended to use in combination with serum and eye cream one Spring Snail.
Thank you store!!! Everything is super!!!
Thank you very much
Thank you I will try!
Everything came, did not try yet
Well packed, product consistent with the description
Snail products are very good. The jars are big. Well-packed wine. They look good quality. I hadn't tried this brand, but here we go. I'll tell you my experience after I use it. It takes a month to get to my country.
Packaging at the highest level!! Cream chic!!! I will order more for a gift for the new year just gorgeous!!!
Thank you very much for the fast delivery and quality goods. Everything is excellent!
I really really love this product...I'm gonna buy more...store recommend
good
Ordered 16.09 came 12.11. Very long. Packed everything is fine. twice already tried, absorbed well. greasy gloss does not leave. I liked it. and for the eyes comfortable packing.
Everything is perfect, thank you.
Recived .verry good product
Excellent
Delivery 2 months-it's not anywhere!
Nice cremick. After 3 uses of allergies did not cause.
This cream and my favorite, very good price.
The cream was intact, packed very well. The jar looks solid. Delivery 4 weeks. Use the cream will start after it ends. Many thanks to store and AliExpress!
Everything came fast and in very perfect condition