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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Everything is fine, this is the second ordered suit, I wear the same gray, cool and comfortable! 10 stars for such a price!
Great size! I am very small, 42 kg, 156 cm and never in my life have found a suit on my size ! This one is perfect! It’s a bit synthetic, but for the price is really nice! I would love to buy another colors of same model! 12 days delivery to France! Thanks thanks and thanks! Waiting for other colors :D (hope they will do)! Girls, thanks for your comments!
Took the second suit, really liked the quality super! In masiso Duti the same almost for 12 thousand
The suit is great! On my 84-65-89, height 160 weight 48 kg size s sat perfectly. Pants are not short. The color in the picture is beige, in fact Gray. Sending is very long. Delivery to Sevastopol is 1,5 months. The track was not only not tracked, the wrong track number was displayed, so at some point there was a message that the order was completed by the store. I made a claim to the seller, I was given the correct track number for tracking.
Just gorgeous.
Will come
The quality is excellent. Everything corresponds to the description. The size was selected by reviews. My parameters: height 168 (the length of the trousers is shortened-this style, the sleeves of the jacket in size), weight 60. I wear M (European). I ordered L. perfectly approached. M would be small. The order was 1 month. I took it from the post office, although the delivery indicated the address. The store did not contact me either.
It is perfect, as if sewn on me, the quality is also super. I'm delighted
Excellent suit, you can safely order. But also faced with the problem of short sleeves. I will wear gathered sleeves
I ordered size XS. It is fits Perfectly, material is good. I recommend this store.
Great suit. It's like it's sewn on me. All seams are even.
Quality is super.
Fast delivery. height 160, weight 43 size XS approached) satisfied with the order)
On the hips 95, waist 68, chest 90-size is great, especially pants. It was necessary to take a smaller size, but I was reinsured. The costume is not bad, it costs its money
Thank you very much! The costume came just fine! For the first time I found a suit for myself) the store is very sociable and responsive) I will order Black
At 40-42 you can safely take Xs. I s sat well Sent the store for a long time, so I even extended the processing time of the order. Changed 3 tracking numbers, eventually the suit still arrived
Article in accordance with the description and qualitative. The store is very receptive and answers questions. I highly recommend it and proof I still recommended at home
Great suit! Sewn neatly, the fabric is certainly not natural, but worthy of quality. You can wear a sweater under the jacket and wear in the cold. Not summer of course, but also not insulated, like winter. In general, spring/autumn. Practical in sock-does not crumple, it has already been checked. Ironed easily. Pants behind the waist on the elastic band, landing is excellent. Normal buttons, there is no desire to immediately change))) as for the size, s for the parameters og-84, ot-60, ob-87 and the growth of 156 straight just right. Even the length of the sleeve and trousers is perfect. High will be short. If you want to sit freely, take 1-2 sizes larger. I took my daughter to school, she is happy.
Excellent suit, does not look at the price of 1600 rubles (for which i bought). The fabric is far from naturalness, but it does not affect the visual perception, the body is quite pleasant. On its standard s took m and did not lose.
The costume is chic) the quality is excellent, in general it costs its money) took on a larger size, so that the pants were not short and the jacket was free to sit. Everything came up, the store many thanks
I love its.. Its peefect!!!!
I order a suit for the second time. The first took m, in principle normally sat down, but i wanted more freely .... took xl. I was afraid that it would be very large, but i sat down as it should! The costume is very like both fabric and sewing. Thank you store!
Bought in size l-on size 42
At og 87, ot80, ob98 just right. On growth 164 is short.
Fits perfect. I will post a few photos after I iron it. Thank you very much .and the material ist great