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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Excellent product, fast delivery install it in my car and adhere very strong, i left it with my gopro for a whole day and it remained very stable; an extension is necessary because by lowering it only in little you get to see in the chamber the suction cups.
Whole strong suction cups and super strong fixed to the car
Excellent topdeal.*****
great product and follow up by store
Thanks a lot!! Very cool
ok
ok
I recommend sold). Everything is as always super. Quality is good.
I recommend dealing with this trader thank you
Very serious… Recommend!
On the hood holds well, the plastic seems good, but more than 100 km/h to disperse did not risk. Tried to attach to the wing, but on curved surfaces holds badly.
!
item arrived very quickly, and looks like a great product for my usage
He arrived in a little over a week. Suction cups are big. They span plenty of space but well-fined ones are super safe. Recommended.
recommended
It took a long time, almost two months, to the quality like a good one, you can use each of the three suction cups separately.
the description is accurate but the product is cheap and the mounting piece is already broken
Very good product! Keeps "tight"! "Removed" the material, attached gopro to the hood of the car, accelerated 190 km/h, and went off-road, not only when it's time to disconnect everything, unclicked all the suckers, and then ate ate disconnected from the hood!
Quickly delivered, quality thing, checked at a speed of 110 km/h
Chose large suction cups for greater reliability. Checked by car, attached to the upper right corner of the windshield outside. Keeps tight .. an indispensable thing if you want to shoot the road or nature on an action camera and do not want it to be inside and take off the reflected deck. I highly recommend. I would like to try a small size. Seller recommend
Nice!
good store good product
The products correspond to the description, it is more than i expected. Plus as never, the products came record time, only 9 days to chile and have them in my hands. Far away, the best purchase! Absolutely recommended!
In a first test it works well, we'll see if it goes on like this. Fast shipping and good quality
Delivery for 2 days before St. Petersburg, brought the courier. The mount is powerful, withstood 110 km/h with insta360. One X in Aquabox, the main thing is to wipe the surface and sucker with a movable cloth before use