1.Quality PU fabrics
2.Exquisite sewing and metal decoration
3.Non-slip rubber sole
removed-by-ememei
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Shopping for Latest Trendy Products, Apparel, Home & Electronics, Outdoors, Pets & Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.onlyurs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Boots are good, very light and comfortable...
Baby very nice and comfortable light thank you
not worth the purchase, were it once and broke same day.
Size information size order cotton socks shoes high fits the slightly larger sensitivity. Korean shoes 230 ~ 235 came back and forth while God is pictured 235 order was widely used original boot socks new and fit well. Shoes the lightness Chan like! Good Very good! L like it!! So cute!
Light shoes, very nice, but unfortunately too large. Doszły in 3 wks to Poland
Very neat shoes. They correspond to the picture. The sole and heel are called of very cheap material. It looks not firmly out. I think the sole and heel are made of a thin layer of wood with a plastic layer over it. The shoes are also very light in weight. But seem to present called firmly stuck. Only thing I pity think is so that the sole and heel there also very cheap look very very plastic. But for the price they are to do. I have received them in a plastic bag that close tapped was. And the shoes were another separate in a polybag with even a polybag erom back. Delivery time was very smoothly. 2 A 3 weeks.
They're perfect, look just like on photos.
Arrived in good condition
very cute shoes! accurate to the photo! one complaint is that the shoes has no padding but it's not a big deal. shipping was as expected
Fast Delivery
As in the image on the other hand the material is very light but satisfied
Shoes as the picture. Comfort מאד and good quality
awesome
Love these!!!!! So cute.
Matches
woah!the shoe is lovely and beautiful
Wonderful, beautiful. Thank you.
Good
They look very cool, but unfortunately they are very thin as paper, in the photo they look like a swagger.
Very nice thanks
A little narrow on the front, much lighter than thought, to see in time if the quality is maintained. Received very much in advance.
Boots super, size 37 wear, came 38. Slightly loose, but it's even good. Very light. I recommend.
Loved, product as shown in the picture, super light, and not hurt the foot No side, especially behind tendon, note ten.
it's really nice
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